If you didn’t get a chance to see this 5 Star rating on YELP.com, check out what Jose F. wrote about us!
“I was worried about the cost of replacing the entire air conditioning unit, but this company did get me a good payment plan that will not harm my monthly budget. They are very professional and very honest starting with the customer service to installers. I am very satisfied with the work they did in my house, which I will recommend to everyone. Thanks guys, you are awesome!”
Is the air filter in my ac/heater that important? Of course, you know the answer is YES! That is if you want to keep your ac/heater running at its peak efficiency, and you don’t want to prematurely have to replace your unit.
Sometimes people need more information about “why” the air filter is important. I didn’t realize how important the air filter is until I started working for Arctic Air. I mean, yeah, I knew that it was there for a reason. But, do I really have to replace it every month? And, truthfully, you don’t need to replace your filter every month. That is correct, however you do need to check it every month.
When you check your air filter, if it only has a little bit of dust or dirt trapped in it, you don’t need to change it. But, if it is dirty then you do. Especially if it looks like the ac/heater was trying to suck it through the duct work! If the latter is the case, you are causing your ac/heater to work harder, use more electricity, and you are potentially going to trap dirty and grime in the evaporator coil (this is an expensive repair).
So how does that ac/heater filter get so dang dirty? Your home, like mine, contains lots of contaminants. Dust, VOCs, pollen, pet hair and dander, and more are floating in the air. When your air conditioner begins to draw the air into the system, it brings these contaminants with it.
Your ac/heater’s air filter(s) is/are the first line of defense. Filters are used to help stop the contaminants from entering the systems. What is interesting is, the longer you have your air filter installed, the more dirt and grime it will trap. Once these contaminants start building up, that filter will get clogged.
So what! What will happen if my ac/heater is dirty?
Dirt builds up! – This, as you can guess, is not a good thing. When dirt gets past the ac/heater’s filter, it will begin to build up on the systems various components. This filth is not good for any of the components, but it especially effects the evaporator coil. This is the component that removes the heat from the air, therefore, providing cool air for your home. When this coil gets dirty, air cannot pass as easily through it. So you don’t get the cooling effect that you desire. Now your unit has to run longer and harder to reach the set point on your thermostat. This costs you money! Don’t overpay the electric company.
Higher electric bills! – A dirty evaporator coil is not the only thing that increases the cost of running your ac/heater. The air handler will also cause your electric bill to increase, and will cause your efficiency to decrease. When the filter is dirty, your air handler will have to work harder and longer to pull the air through the filter. Once again, increasing energy consumption. This costs you money! Don’t overpay the electric company.
Dirty air distributed! – YUCK. The air filter is supposed to remove contaminants from the air. Remember, this is the air that we breathe. This could potentially cost you money! How? Healthcare costs and time out of work.
If you have any questions about indoor air quality, please feel free to contact us. There are many different solutions that are available.
Frequently Asked AC and Heating Questions… I am sure that if you are reading this, and you are sitting in the comfort of your home (or office), you probably don’t have any questions that come to mind about your air conditioner or heater. I mean let’s face it… if it is nice and cool in your home, you really don’t have anything to ask about the ac. It is working, so no worries. As a matter of fact, let’s not even think about it (now is when you look for some wood to knock on…LOL). Sidenote: My adopted “Grandfather”(Sam Counts) would begin to knock on his head.
So, here are some of those questions and the answers…
How much will my ac or heater repair cost? This always the first question that pops up. And, I wish that I could just give a flat amount, however, every system is different. Sometimes, it can be as easy flipping a breaker, other times it could be a bad compressor or leak in an evaporator. BOTTOM LINE – What I do promise is this.. Arctic Air offers competitively priced, QUALITY work. Our goal is to get your equipment running as quick and affordable as possible.
How long will it take? I know that we are in Charleston, SC. It is hot and it is humid. Without an air conditioner running, I know that you are beginning to get cranky and miserable. We don’t want that… neither do the people who are there with you. BOTTOM LINE – Our goal is to get to your home or business on the same day that you call. During peak season, we will work to get to you as soon as possible (usually within 48 hours).
Can you come charge up my unit? I cannot tell you how many times that I have been asked this question. The answer is YES, but …. Why the “but”? Because, in most cases, there is some other problem. Refrigerant (Freon) does not evaporate. When we get requests like this, this is what we will do… We will come out and do a diagnosis on your system. Once we have found the problem, we will inform you of the exact problem, and we will give you the cost of making the repairs. In addition, if there are options, we will give you those too. Some of our competitors have quotas that each service tech is required to make on each service call they go. We do NOT give our technicians any quotas to reach. They are only to make legitimate recommendations and repairs. We have been blessed with a great customer base and work. We never have to “make” work for ourselves.
Could this have been prevented? Yes, it is possible that this could have been prevented. Your air conditioner and heater should be given some TLC throughout the year. It is recommended that you have preventive maintenance done on your air conditioner and heater at least twice a year (once in the spring, once in the fall). Many emergency calls could have been prevented by simple maintenance.
I hope this helps answer some of your questions. If not, please feel free to contact us at 843-821-0937.
Ok, this is not an original idea by any means or stretch of the imagination. I saw this idea on either Facebook or Youtube. It was such an interesting (and easy) project, that I decided to try it.
This is what happened. I was planning to do a simple 5 gallon bucket with a fan and pvc pipe. Well I went to Lowe’s to get my supplies. I picked up the first item on my list… a 5 gallon bucket. Easy pee-zee. Then I move on to my next item… a styro-foam bucket to go inside. This was supposed to provide insulation. Ugh! No luck!
(By the way, if you want to do the 5 gallon bucket cheap a/c, go to HomeDepot.com. You can order most everything there…including the styrofoam bucket.)
Then, I decided that I would try to improvise. I looked at all kinds of foam insulation to fit inside my 5 gallon buck. Nothing seemed to be flexible enough. Plus, I had to remember that I needed to cut holes in the side of the bucket and whatever insulation that I chose. As I pondered and wandered the aisles, nothing was going to work.
I thought to myself… Wally-world will have it! They have everything! So, I put back my bucket and headed to Wal-mart. When I got to Wal-mart, I started walking the aisles. And, to no avail, they didn’t have what I needed. What am I going to do. I thought to myself, I am going to make this thing tonight.
I then picked up my phone and started watching Youtube. After I watched the video on how to make my home made a/c unit, other variations started popping up. OK, change in plans. I am going to just by a cheap plastic cooler, a fan and a 3″ 90° pvc elbow.
Staci text (or texted, I guess) me, and asked what I was doing. I let her know that I was on my way home. I was out of the house and looking for parts for about 2 hours. But, now, I have everything I need.
Troy, my co-worker, let me borrow a really cool tool for cutting holes. In addition to that, I had my Dremel.
As soon as I got home, I started my project. I put the pvc pipe on the top of the cooler and traced around it. Then, I did the same thing with my fan. I grabbed the tool that Troy let me borrow, and I attached it to my drill and started cutting. I cut as much as I could with this handy hole cutter, and then I broke out my Dremel tool for the final cuts.
I put the pvc pipe in the smaller hole… perfect fit! I put the fan in the second hole… perfect (or, at least, close enough). I went to the freezer and broke out some ice packs and threw them into the cooler. I plugged in the fan, and turned it on.
Holy cow! It worked! So, for about $50, I now have a portable, a/c unit.
I am going to freeze gallon jugs of water to put inside my cooler. Instant a/c, and a fun little project.
A couple of days ago, I brought this in and showed everyone what I made. Troy, decided to take it with him and make some improvements. (That being said, this will work fine in a home environment with a regular fan. We are planning to use it in an attic with temperatures around 120°-140°F.)
So, Troy added this mac-daddy fan to it that he had at his house. He also reinforced the top with a little sheet metal. This cooler (1/3 full of ice) is putting out 55°F air! It is sooooo cool! Here is what the Island Breeze looks like now.
If you have any a/c problems, feel free to give us a call at 843-821-0937.
Another week has almost past, and it looks like 90° weather is in our forecast. As the spring fades into summer, everyone is going to be looking for a cool place to relax.
I should mention… As the temperatures begin to increase, do not leave children or pets unattended in your car. Temperatures can skyrocket quickly!
A test conducted by the University of San Francisco showed that in 10 minutes a closed-up car reached 99 degrees when the outside temperature was 80 degrees. In 20 minutes, the inside of the car had reached 109 degrees. These temperatures can cause heat stroke, and in some cases, death.
Energy Savings Tips …. Part 4
To get the best performance and efficiency out of your air conditioning equipment, it is important to follow these guidelines.
Schedule a tune-up (aka, preventive maintenance, summer start-up, planned maintenance)- Your air conditioning and heating system runs most of the year. Just like your car, your ac needs to have a tune-up. We recommend at least twice a year. One time before the summer season, and once before the winter season.
Keep lamps, lights, tvs or other heat producing items away from your thermostat. Your thermostat senses heat from these items, which can cause your air conditioning to run longer than necessary.
Keep any dust from building up on your registers by vacuuming them. This will help keep the flow of air moving freely and without restriction.
Be sure that your furniture and other objects are not impeding the flow of air from the registers.
Keep doors open throughout the house. This will keep the airflow at the proper levels.
If you find that your ac unit is not working, please feel free to contact us.
Also, I am still running a “Preseason Sale” on complete air conditioning units. Up to $1500 off York and Goodman units! This sale will end soon, so don’t wait until the Dog Days of Summer.
Since the weekend is almost here, I hope that you have a great weekend!
Well, another month is about to pass and April is staring us in the face. In South Carolina, we can definitely say that we have had a winter season!
With all of that yellow stuff floating around, we can also say that Spring is in the air. I can honestly say that I am looking forward to warmer weather!
[stextbox id=”warning”]Time to check your AC filters. This simple task is vitally important to the well-being of your unit. Don’t put it off another day. If it is dirty, replace it![/stextbox]
One of the tell tale signs of Spring is the Summerville YMCA’s Azalea Festival. It is so nice to get out and enjoy the day. Tons of people, artisans all over, that carnival style food, and the many activities, make for a great day with family and friends. If you haven’t been to the Azalea Festival, you should come out this year.
I wanted to give everyone some tips on how to save money on ac / electric bills for this summer.
This is the new Goodman we installed yesterday at a Summerville Customer’s home.
Have your air conditioning system tuned up for the summer months ahead. This will allow your ac system to run at its peak efficiency. When your system is running at its peak efficiency, it doesn’t have to work as hard to do its job.
Replace your filters on a regular basis. Did you know that the #1 cause of air conditioner failures are from lack of filter changes and maintenance.
Try to keep your thermostat settings constant. Changing the thermostat setting continuously will make your system very inefficient. If you are not home during the day, it is wise to set it 2-3 degrees warmer than when you are at home. It is reported that you can save between 3-5% for every degree that you raise the setting.
Put your fan in “fan on” mode on the thermostat when your are trying to cool your home. This will allow the air to circulate and even out the temperature. This is especially effective when you have hot or cold spots in your home.
Reduce the radiant heat of the sun by closing your shades and keeping your curtain drawn. This will keep the hottest rays of the sun from directly entering your home.
Go Green by planting trees (or installing awnings) that will shade windows facing the south.
Replace old windows with low-E glass.
Check your insulation in the attic. If it has lost most of its “fluff”, it may be time to consider replacing it.
Be sure your air conditioner has 12-18 inches of clearance from all sides. Cut back trees or shrubs that are within this range.
Severely clogged coils!
Keep the coils clean (those are aluminum fins that surround the outside unit). Do this by keeping grass clippings, leaves, dirt or other debris away from the outdoor unit.
To assure proper air flow in your home, don’t block vents or ducts. In addition, keep doors open, even those rooms that are not being used.
Be sure to caulk and install weather stripping around doors (especially attic doors) and windows.
Consider purchasing a programmable thermostat. By adding this at my home, I was able to save $50 on my last electric bill.
I have two other tips that don’t deal with the air conditioner.
The first is to try not to use the oven during the day. Additionally, run your dishwasher, dryer and washing machine at night when the ac doesn’t have to work as hard.
The second tip is to turn off tv’s, video games, lamps and other appliances when they are not in use.
I hope this helps tame your electric bill over the next few months. One thing is for sure, I am ready for some warmer weather!
Arctic Air, a York CCE Dealer … But what does that mean?
Arctic Air has always had a reputation in the Charleston / Summerville SC market as being a premier air conditioning, heating, and commercial refrigeration contractor. We all strive for 100% customer satisfaction. This satisfaction goal has been in place since the inception of Arctic Air. John and Valarie would not have it any other way!
When we partnered with York (a Johnson Controls Company), we found that the values of our small, family owned and operated company were also shared with York. York and the Arctic Air family believe in 100% Customer Satisfaction. Because of our partnership with York as a CCE (Comfort Control Expert), we can now offer the 100% Satisfaction Guarantee!
In a nut shell, a Certified Comfort Expert: York® Certified Comfort Expert™ (CCE) Dealers offer customers a 100% Satisfaction Money Back Guarantee. That means if you’re not happy for any reason, we’ll make things right.
That means that you get hometown value combined with a large, industry leading corporation that believe in the same things…. basically, we take care of our customers.
Here is our 100% Satisfaction Guarantee.
When you work with a York® CCE Dealer (Arctic Air – hint, hint), your installation is backed with a 100% Satisfaction Money Back Guarantee. That means:
If you are not totally satisfied with the performed service work, York will make things right—or we will refund your service call fee. (Of course, this applies to York equipment that is under warranty.)
On installation work, York will satisfy any material or workmanship issues, or we will remove the installed equipment and refund your money.
With this partnership with York, our service technicians receive local service training, specialized technical training and support, and we are able to offer 10 year labor warranties for new air conditioning, furnaces, and heat pumps.
With most York Residential units, there is a 10 year parts and 10 year compressor warranty that is included at no additional charge. By adding a 10 year labor warranty, you will have peace of mind in knowing that your unit is covered! This labor warranty is very affordable and adds the protection that you need!
If you are in need of a new air conditioning and heating system, please give Mike a call at 843-821-0937.
There are several payment options available on all new units, including 12 months at 0%, when paid in full by the 12th month.
Our weather in South Carolina is always hit or miss when it comes to the winter months. Last week, we had a terrible winter storm. Some South Carolinians still do not have electricity. And a week later, we are hitting record high temperatures. Go figure!
This week has definitely given us “Spring Fever!” The beautiful mild days with warm sunshine beaming down… I know that I love spring time in Charleston SC.
With that in mind, before you know it, the 80°- 90°F temperatures will be here. One thing that most people don’t think about is when the temperatures heat up, the A/C (air conditioner) is coming on. It is real easy to flip that switch on the thermostat, and to get that air conditioner cranking out the cool air. But, is your A/C ready to get to work?
All cars need preventive maintenance, and your a/c is no different. Your heating and air conditioning system needs some TLC (tender loving care) also. It has worked hard to keep you warm and cozy this winter. Now it is time to change gears for the warm to hot days to come.
Your A/C is in need of preventive maintenance. “Why?”, you might ask. To keep it in tip top shape and running most efficiently. One thing that Staci and I cannot stand is a high electric bill. What is worse… a high electric bill AND not being comfortable in our home! When your unit is not running efficiently, you being to pay for it … in your electric bill (ouch!)
In addition, these inspections detect potential problems before they become expensive problems. When repairs are caught early, you can avoid costly repairs, and possibly, keep your unit from having to be replaced.
A few weeks ago, Arctic Air had a customer that cal us because their heating unit was not working. When we got there, we did our usual diagnostic. This is what our service technician found. There was an electrical fire inside their unit. All of the wiring had to be fixed. If this unit had preventive maintenance done by Arctic Air, we would have found a loose electrical connection. This loose electrical connection caused the fire! This is one of the items that is on our check list to be inspected.
I am not sure if you can see it in this picture, but you may notice all of the burnt wires on the lower right side of the unit. Because of the vibration from the fans and other parts, connections are bound to come loose. This is NOT what you want to see, especially at your home.
Here is what our inspections consist of:
Inspect condenser coil
Test and adjust operating pressures
Test starting capabilities
Inspect blower assembly
Test amp draws on motors
Test voltage on motors
Test and check safety controls
Clean condensate drain
Lubricate necessary moving parts
Check for proper air flow
Measure temperature difference
Check expansion valve
Inspect and spray evaporator coil with cleaner (accessible only)
Test in a/c cycle
Check all electrical connections and capacitors
If you join our Discount Club, you receive a Summer Tune-up and a Winter Tune-up, no overtime charges ever, priority customer service, preferred pricing on repairs. This is an affordable way to keep your unit properly maintain. We even offer a monthly payment plan… as low as $13.25/mo!
Call today to get your Air Conditioner running in tip-top shape! 843-821-0937 or submit a service request online.