Arctic Air, a York CCE Dealer … But what does that mean?
Arctic Air has always had a reputation in the Charleston / Summerville SC market as being a premier air conditioning, heating, and commercial refrigeration contractor. We all strive for 100% customer satisfaction. This satisfaction goal has been in place since the inception of Arctic Air. John and Valarie would not have it any other way!
When we partnered with York (a Johnson Controls Company), we found that the values of our small, family owned and operated company were also shared with York. York and the Arctic Air family believe in 100% Customer Satisfaction. Because of our partnership with York as a CCE (Comfort Control Expert), we can now offer the 100% Satisfaction Guarantee!
In a nut shell, a Certified Comfort Expert: York® Certified Comfort Expert™ (CCE) Dealers offer customers a 100% Satisfaction Money Back Guarantee. That means if you’re not happy for any reason, we’ll make things right.
That means that you get hometown value combined with a large, industry leading corporation that believe in the same things…. basically, we take care of our customers.
Here is our 100% Satisfaction Guarantee.
When you work with a York® CCE Dealer (Arctic Air – hint, hint), your installation is backed with a 100% Satisfaction Money Back Guarantee. That means:
- If you are not totally satisfied with the performed service work, York will make things right—or we will refund your service call fee. (Of course, this applies to York equipment that is under warranty.)
- On installation work, York will satisfy any material or workmanship issues, or we will remove the installed equipment and refund your money.