What to do if your heater isn’t working?
Well, our weather has certainly changed drastically over the past week. It has gone from being close to the 80’s to being in the 40’s and 50’s. The rain that we had yesterday seemed to make it worse. The wonton soup that I ate last night certainly hit the spot!
I want to give everyone a few tips on “what to do if your heater isn’t working?” These tips and more can be found on our website. Some of these seem very elementary, however, it doesn’t hurt to double check.
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1.Since you are most likely trying to get some heat, check the setting on the thermostat. Be sure that it is in “heat” mode.
2. Check the temperature setting. In order for the heat to come on, the thermostat must be set higher than the indoor air temperature that is displayed. This is the “communications” hub for your system. The thermostat tells the heating system that you need some heat.
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3. Check to see if there is power going to the furnace or air handler. Do this by setting the fan switch to the “on” position (on the thermostat).
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4. Check the circuit breakers at the electrical panel of your home. Be sure that they are in the “on” position, and have not tripped.
5. If you have a furnace, check the SSU switch. This switch looks like a light switch on a gray box. Again, be sure that it is in the “on” position.
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6. Check your air filters. Clogged, dirty filters do not allow for air to flow freely to your furnace or air handler. If you have a furnace, check the furnace filters (if applicable). Check these filters on a monthly basis.
If you have checked all of these items, and you are still cold, please contact us. We always have a live person answering the phone 24/7, and service technicians that are available.
In addition, we have some winter specials on our website at www.arcticairinc.com/specials.
843-821-0937
1. A dirty air filter is the #1 reason for HVAC system failure. A dirty filter restricts the 
When we partnered with York (a Johnson Controls Company), we found that the values of our small, family owned and operated company were also shared with York. York and the Arctic Air family believe in 100% Customer Satisfaction. Because of our partnership with York as a CCE (Comfort Control Expert), we can now offer the 100% Satisfaction Guarantee! 
That means that you get hometown value combined with a large, industry leading corporation that believe in the same things…. basically, we take care of our customers.
If you are in need of a new air conditioning and heating system, please give Mike a call at 843-821-0937.
