Archive for: #hvacreplacement

What to do if your heater isn’t working?

What to do if your heater isn’t working?

Well, our weather has certainly changed drastically over the past week. It has gone from being close to the 80’s to being in the 40’s and 50’s.  The rain that we had yesterday seemed to make it worse. The wonton soup that I ate last night certainly hit the spot!

I want to give everyone a few tips on “what to do if your heater isn’t working?” These tips and more can be found on our website. Some of these seem very elementary, however, it doesn’t hurt to double check.

Thermostat example

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1.Since you are most likely trying to get some heat, check the setting on the thermostat. Be sure that it is in “heat” mode.

2. Check the temperature setting. In order for the heat to come on, the thermostat must be set higher than the indoor air temperature that is displayed. This is the “communications” hub for your system. The thermostat tells the heating system that you need some heat.

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Click to enlarge

3. Check to see if there is power going to the furnace or air handler. Do this by setting the fan switch to the “on” position (on the thermostat).

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Click to enlarge

4. Check the circuit breakers at the electrical panel of your home. Be sure that they are in the “on” position, and have not tripped.

ssu switch5. If you have a furnace, check the SSU switch. This switch looks like a light switch on a gray box. Again, be sure that it is in the “on” position.

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6. Check your air filters. Clogged, dirty filters do not allow for air to flow freely to your furnace or air handler. If you have a furnace, check the furnace filters (if applicable). Check these filters on a monthly basis.


If you have checked all of these items, and you are still cold, please contact us. We always have a live person answering the phone 24/7, and service technicians that are available.

In addition, we have some winter specials on our website at





Energy Savings Tips …. Part 4

heat warningAnother week has almost past, and it looks like 90° weather is in our forecast. As the spring fades into summer, everyone is going to be looking for a cool place to relax.

I should mention… As the temperatures begin to increase, do not leave children or pets unattended in your car.  Temperatures can skyrocket quickly!

A test conducted by the University of San Francisco showed that in 10 minutes a closed-up car reached 99 degrees when the outside temperature was 80 degrees. In 20 minutes, the inside of the car had reached 109 degrees.  dog-car-01These temperatures can cause heat stroke, and in some cases, death.

Energy Savings Tips …. Part 4

moneyTo get the best performance and efficiency out of your air conditioning equipment, it is important to follow these guidelines.

  • Schedule a tune-up (aka, preventive maintenance, summer start-up, planned maintenance)- Your air conditioning and heating system runs most of the year.  Just like your car, your ac needs to have a tune-up.  We recommend at least twice a year.  One time before the summer season, and once before the winter season.
  • Keep lamps, lights, tvs or other heat producing items away from your thermostat. Your thermostat senses heat from these items, which can cause your air conditioning to run longer than necessary.
  • Keep any dust from building up on your registers by vacuuming them. This will help keep the flow of air moving freely and without restriction.
  • Be sure that your furniture and other objects are not impeding the flow of air from the registers.
  • Keep doors open throughout the house. This will keep the airflow at the proper levels.

If you find that your ac unit is not working, please feel free to contact us.

Also, I am still running a “Preseason Sale” on complete air conditioning units. Up to $1500 off York and Goodman units!  This sale will end soon, so don’t wait until the Dog Days of Summer.

Since the weekend is almost here, I hope that you have a great weekend!

AC Financing Available!

We can help get low monthly payments that fit into your budget!

Air Conditioner Financing, Heater Financing, Arctic Air Inc, Charleston SC, Summerville SC

Click to Apply Online!

We know that the news of having to replace your current AC / Heating system is a tough pill to swallow.  So often, we forget about the green or beige box that sits outside all year long. Then, the extremes of the season begin to hit and that faithful box just gives up.  It cannot go any longer.  It has sprung leaks in the evaporator coil, or somewhere else.

The good news is that the new units on the market today are so energy efficient that you wind up paying less to the electric company.  Most units that are about 10 years old may have started at around 8 SEER.  After time, the efficiency of that unit might be a 5 or 6 SEER at best.  Today, the minimum SEER rating is a 13! You will definitely be able to see a difference in the kilowatt usage in your electric bill.  This, of course, translates into lower electric bills throughout the year. Here is a chart that was developed to show the potential savings.



Today is a great day to look into replacing your unit.  We have a PRESEASON SALE going on right now.  You can save up to $1250 on new units.  You don’t even have to get the highest efficiency unit to get a discount either!  We want to find the right unit for your home and budget.

Speaking of budgets, Arctic Air has a number of different low monthly payment options available for our clients.  One plan is 0% interest for 12 months (the balance must be paid before the end of the 12 months). I have another plan that is available with VERY LOW monthly payments also.  Please feel free to contact me if you would like more information.

Arctic Air even has plans available for clients that have less than perfect credit. Bad things happen to good people and we want to be sure you know that we are here to help.

Please give us a call if you have any questions about getting a new unit installed in your home.  Once we determine the right unit for your home, Mike will help guide you through getting the right financing set up for you.

residential air conditioning and heating units

York air conditioning and heating system

This week has been a really good week for us.  We were able to help 3 families that needed air conditioning desperately.  We were able to get the financing in place and get their ac units installed. Each family was greatly appreciative of the respect and service that they received.

Things are heating up in Charleston SC!

Things are heating up!

Wow!  I cannot believe how busy that we have been.  I try to touch base with everyone via Facebook, Twitter and Google+ at least once a week.  We have definitely been busy, busy!

(I started writing this on Monday 4/14/14, and I am just now getting it finished on 4/18/14. I apologize for the delay.)

replace-this-unitIf your unit looks like this, it may be time to consider a replacement.  Currently, we have a PRESEASON SALE on replacement air conditioning and heating systems.  We have 4 unit installs set up for this coming week! We have definitely been blessed with work!

I would like to mention that selecting the right company to install your hvac system is very important!  Consumer Reports says, “Finding a trustworthy contractor to install and service an air-conditioning system matters the most.”Did you know that if a system is not properly installed that the life of the unit could be cut in half?

This is what happened to one of our customers.York air conditioner  She just bought her home a few months ago.  She had a home inspector come out and he gave the home a thumbs up.  Then, she started having issues with her system and called Arctic Air to come out and fix the problem. The hvac system in her home was 5 years old. Why would a big name a/c have holes in the evaporator coil? I would bet money on a bad installation.  Instead of fighting a losing battle, she decided to replace her old unit with a new YORK unit.  The YORK unit has been properly installed.

What do I mean by properly installed?  Glad you asked.  Here is what we do to properly install a unit… we will disconnect your current system and remove it from the premise.  We will provide a new system based on your needs (rated at a minimum of 13 SEER) to replace the old system. The new system will be set and soldiered into the line sets.  We will install drain pans, float switches, line driers and pressure test all connections with nitrogen. We will then remove the nitrogen and evacuate the system (by vacuum) to 350 microns. This removes any moisture, and non-condensables. Finally, we charge the system, and check for proper operation.

There are a lot of “the other guys” that will install a unit fast and cheap. I would recommend caution in using these “other guys” for a couple of reasons. You have to wonder how they are doing these jobs so cheap… which is easy to figure out.  They are either using inferior equipment, or they are cutting corners. If they are cutting corners, they must be leaving out steps and parts that are essential to a quality installation.

goodman installYou can have a job done GOOD, FAST or CHEAP … pick ANY two.  Bottom line is, if you settle for a cheap option, make sure that installation is done correctly.  The up front cost may be cheaper, but the long term cost could be devastating! Don’t fall victim to this ploy.

I am proud to say that Arctic Air does not cut corners.  Since 1993, we have had a A+ rating with the BBB (Better Business Bureau).  We also carry all of the proper insurances.  (ie, Commercial Liability Insurance and Workers’ Compensation.)

Today, is Good Friday. I hope everyone is able to spend this Easter time with family and friends. “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.” John 3:16