Archive for: Air Conditioning

James Island Air Conditioner Installation Gives Lasting Comfort

A salesman had recently received his annual bonus and had already planned on using the funds for a top notch James Island SC air conditioner unit for central air. The salesman had wanted central air conditioning at his home for a very long time. He had been using window units for as long as he could remember, and he was tired of his home not not being quite as cool and comfortable as it could be. He called Arctic Air Inc to see about an estimate for central air, and we scheduled a no-obligation visit for Monday morning. Arctic Air Inc gave the man the best estimate possible, and we did a fantastic job with the insulation.

The Arctic Air Inc HVAC specialists arrived at the residence and the homeowner showed us his home. We informed him of the different type of models that we carry and which model of central air conditioning unit might be best for his home. We let the homeowner know that the air conditioning system would come with a full factory warranty, which covers parts, equipment, and labor. The customer selected the model and system that he wanted for his home, then we returned a few days later to install the unit. The customer was thrilled when the unit was installed and was turned on. Instantly the home started to become cool and comfortable. The customer said he loves the idea that each room in his home will be cool, which was something he could never get with a window unit. He told us he would reccomend us to all of his friends and say that Arctic Air Inc is the only company in SC to call for an air conditioner unit.

Fishing Hobbyist Needs Daniel Island AC Repair

An avid fisherman had spent a lot of the summer outdoors and camping with friends, so that by the time that autumn came he didn’t have too much use for his air conditioning. It wasn’t until he tested it out when he had made his home real hot by cooking all day for the holidays that he realized that he needed dependable AC repair in Daniel Island. He called Arctic Air Inc. and we were able to fix his unit quickly and effectively.

The Arctic Air Inc. team arrived at the Daniel Island home and the homeowner showed us his air conditioning system. The homeowner explained that he rarely used his air conditioner, but when he wanted to use it needed it to work. The team looked over the system and it needed to have a leak fixed, because the Freon had leaked out, which is why the air conditioning system didn’t cool off the home. The fan worked great, but with no air being pushed through it would have never cooled off the home. The team made the AC repairs and the outdoor enthusiast was very happy when his house started getting cool within just a few minutes. He thanked the team for coming out so quickly and fixing his air conditioner fast. He said he would always contact Arctic Air Inc., because we provided him with AC repair Daniel Island homeowners would definitely appreciate when it is sweltering outside.

New Homeowners Seek Best Goose Creek SC Air Conditioning Company

A couple of new homeowners that had been renters for years contacted Arctic Air Inc. The couple had never really enjoyed the luxury of central air conditioning, because they always had to use wall units. Just for information they called the best air conditioning company in Goose Creek SC, Arctic Air Inc. They asked us if using wall units or a central air conditioning unit would be more efficient.

The Arctic Air Inc. professionals answered each of the couple’s questions. We let them know that it would be more efficient and more affordable if they went with an air conditioning unit. When they found out that it would probably be cheaper and more efficient to have central air in their modest, but well-designed home, they were thrilled. They asked Arctic Air Inc. to do an install right away. The team arrived at the Goose Creek home and the team went to work installing the new air conditioning unit that the couple had ordered. It took the team nearly the entire day to install the new unit and duct work, but when we were done the couple were anxiously waiting. They were ready to turn on the new air conditioner. We showed them how to work the unit, and let them know if they had any questions or concerned to just call us back. The couple was thrilled that Arctic Air Inc. was the air conditioning company Goose Creek SC homeowners could depend upon.

Goose Creek Heating and Cooling services -Provide Efficient Fixes

A tractor mechanic was trying to install a new thermostat in his furnace. He wanted to make sure that his furnace was ready to turn on when it turned cold. He thought he might have made a mistake with the wiring, because the new thermostat wasn’t working. He didn’t love trying to do work at home for himself that he didn’t fully understand, but he got a recommendation from a friend about a great company that did HVAC and Air Conditioning in Goose Creek, and that company is Arctic Air Inc.

The Arctic Air Inc. heating experts came out to the Goose Creek residence and the homeowner showed him the heating unit. The Arctic Air team took care of the HVAC installation that week. They also changed his furnace filter, which was overdue. Now the reliable tractor mechanic can stay warm in the cooler months thanks to the Arctic Air Inc. team. The tractor mechanic said he will stick to working on tractors and leave the HVAC and Air Conditioning to the professionals at Arctic Air Inc. in Goose Creek, because Arctic Air Inc. knows the ins and outs of all Air Conditioning units. Homeowners in Goose Creek should contact Arctic Air Inc. for all their Air Conditioning needs, because our professionals are licensed HVAC technicians that can install, repair, and maintain any make and model unit. If you want to lower your Air Conditioning costs, then contact Arctic Air Inc.

Air Conditioner Installation Goes Smoothly

We received an urgent call from a librarian in our area. The librarian was very used to indoor weather due to her job. She rarely spent any time outdoors, because her love of reading and, of course, her job kept her indoors. One afternoon when she returned home from work she noticed immediately that her home wasn’t cool at all. She went to the thermostat and lowered the temperature, but within thirty minutes the house was still hot, so when her AC completely broke down she needed to contact the best air conditioner installation Goose Creek SC residents relied on for fast and effective service, which is our company. We assured her that we would be out the following morning, because we understand that everyone needs to have their AC running properly.

The technician arrived the following morning, and looked over her air conditioner unit. Unfortunately, the technician would not be able to repair the unit. The unit was over twenty-five years old, and was beyond repair, but we went over a variety of affordable options for the customer to meet her needs. She selected the system that she wanted, and our professional crew returned to install the system. We were able to have it done for her before she returned home from work. The customer walked in the door, and was giddy, because her home was once cool again. She was impressed with the services provided by Arctic Air Inc.

“Preventive Maintenance” … What’s in it for me? Part 4, the finale!

We are getting to that point in the season where we have to wear a sweater or jacket in the morning, and shorts in the afternoon.  Have you had to turn on your heat yet? We have not, but we have had a few customers that have turned on their heat. Some have already called already about problems with their heat.  This is the perfect time to get your “Preventive Maintenance (aka Tune-up) done on your ac and heating system.  “But, why?”, you may ask.  Well, here are a few reasons to consider doing your winter preventive maintenance now.

Save money with Arctic Air Inc. in Charleston, SCThe first reason is probably one that most of us can relate to … and it is (insert drum roll here)….  SAVINGS! Preventive maintenance pays for itself  by giving you better efficiency, by paying less in utility bills, and you have discounts on parts that are included with our plans. When you combine all of the savings, preventive maintenance is a “no brainer”.  It just makes good financial sense.

Secondly, you will have “Peace of Mind“.  Let’s face it… nothing is worse that having a house full of people and having your ac and heating system go down. When preventive maintenance is done regularly, you will see fewer system failures and you will increase the life expectancy of your ac and heating equipment. In addition, if your system does fail on the weekend, you can call on the weekend without any overtime charges.

The third reason… “Priority Service“. Who doesn’t like being treated a little special. When you sign a preventive maintenance agreement with Arctic Air, you get priority service.  Yes, we will put you ahead of calls that do not have an agreement with us…. and again, no overtime charges.

Finally, you will see “Continuity”. Our technicians become more familiar with your equipment.  This allows them to work on your equipment in a highly efficient manner.  Instead of trying to find where the air handler and condenser units are located, they can immediately go to the equipment and get started on the work.  Let’s be real, time is money. We want to be able to get your equipment running properly, as quickly as possible.

air filter air conditioning heating charleston scNow is definitely the time to get your winter preventive maintenance scheduled. Please feel free to give us a call at 843-821-0937. We are here to serve you.

Frequently Asked AC and Heating Questions…

Frequently Asked AC and Heating Questions…
464570729I am sure that if you are reading this, and you are sitting in the comfort of your home (or office), you probably don’t have any questions that come to mind about your air conditioner or heater. I mean let’s face it… if it is nice and cool in your home, you really don’t have anything to ask about the ac. It is working, so no worries. As a matter of fact, let’s not even think about it (now is when you look for some wood to knock on…LOL). Sidenote: My adopted “Grandfather”(Sam Counts) would begin to knock on his head.

So, here are some of those questions and the answers…

How much will my ac or heater repair cost? This always the first question that pops up. And, I wish that I could just give a flat amount, however, every system is different. Sometimes, it can be as easy flipping a breaker, other times it could be a bad compressor or leak in an evaporator. BOTTOM LINE – What I do promise is this.. Arctic Air offers competitively priced, QUALITY work. Our goal is to get your equipment running as quick and affordable as possible.

How long will it take? I know that we are in Charleston, SC. It is hot and it is humid. Without an air conditioner running, I know that you are beginning to get cranky and miserable. We don’t want that… neither do the people who are there with you. BOTTOM LINE – Our goal is to get to your home or business on the same day that you call. During peak season, we will work to get to you as soon as possible (usually within 48 hours).

york-LX-Series-YCJD-air-conditioner-LCan you come charge up my unit? I cannot tell you how many times that I have been asked this question. The answer is YES, but …. Why the “but”? Because, in most cases, there is some other problem. Refrigerant (Freon) does not evaporate. When we get requests like this, this is what we will do… We will come out and do a diagnosis on your system. Once we have found the problem, we will inform you of the exact problem, and we will give you the cost of making the repairs. In addition, if there are options, we will give you those too. Some of our competitors have quotas that each service tech is required to make on each service call they go. We do NOT give our technicians any quotas to reach. They are only to make legitimate recommendations and repairs. We have been blessed with a great customer base and work. We never have to “make” work for ourselves.

Could this have been prevented? Yes, it is possible that this could have been prevented. Your air conditioner and heater should be given some TLC throughout the year. It is recommended that you have preventive maintenance done on your air conditioner and heater at least twice a year (once in the spring, once in the fall). Many emergency calls could have been prevented by simple maintenance.

I hope this helps answer some of your questions. If not, please feel free to contact us at 843-821-0937.

Honeywell & Apple Watch

Just a quick note … Did you hear on the Apple Keynote that Honeywell is going to partner with Apple to integrate our homes into the new Apple Watch? Honeywell is one of the largest thermostat and hvac parts providers in the US.

It will be interesting to see how Apple begins to integrate with our comfort levels in our homes.  The Apple Watch is definitely the most interesting product that they have delivered in a few years.

honeywell lyricHoneywell currently has a thermostat called the Lyric. This thermostat currently uses your smartphone’s gps position to figure out when it should turn on the ac or heat depending on how close you are to your home.

As products and new technology begins to come out, I will be sure to keep you up to date.

What do you think of the new iPhone 6, the Apple Watch and the Keynote Address with Tim Cook out of Cupertino, CA?

Why is Indoor Air Quality Important? 5 Steps to Improve it! Part 2

Why is Indoor Air Quality Important? 5 Steps to Improve it! Part 2

This is the next installment in our Air Quality Series.  This article will focus on two additional steps to help improve your overall air quality.

If you missed the first step, be sure to click below and see the first part of this series.

Why is Indoor Air Quality Important? 5 Steps to Improve it! Part 1

As you read in part 1 of this series, air pollution is not something that is just outside.  The air inside our homes, offices and other buildings can be more polluted (or polluteder  <====LOL, just kidding) than the air outside. This series is designed to give you the power to make your living area less polluted.

The first step was to keep your floors mopped and vacuumed (with a HEPA filter vacuum). In addition, be sure to have a large floor mat put at your entrance ways to your home or business.

Now, on to step 2…

DehumidifierControl Humidity – The next step is something that most of us don’t think about.  What is that you ask?  The humidity level in your home.  Many people don’t realize that the humidity in our homes is partially controlled by the air conditioning (ac) unit.  The ac unit is responsible for lowering the temperature in our homes.

The other part of equation is that when the ac lowers the temperature of your home, it is also pulling moisture out of the air that is being conditioned. That is the reason that we have pipes (condensate lines) routed outside. This is where the water removed from the air goes.

Keeping the humidity in the 30 – 50% range is ideal. It helps keep the allergens, like mold and dust mites, under control.

In addition to helping keep the humidity in check, the ac is able to filter out some of the indoor pollen. This is a major plus for those of us with allergies.

Sometimes, the addition of a dehumidifier is necessary to help with humidity control. If you are finding that you are having issues with mold or you are feeling “sticky or clammy” in your home, it may be time to consider adding a dehumidifier.

mobile thermostat

New thermostats can also help control humidity by allowing the ac unit to run longer, thereby, removing more moisture from the air.

Here are a few more ways to dehumidify your home…

1. When you are cooking, bathing or even running the dishwasher, use an exhaust fan or crack open a window,

2. Be sure that you are not over watering any plants in your home,

3. Fix any dripping pipes or leaking plumbing,

4. Empty condensate pans (drip pans) from any window ac units or dehumidifiers,

5. Be sure that your clothes dryer is properly vented to the outside.


Here is step 3. This may not be popular, however, it is a factor to improving your indoor air quality

Smoke Outside – Back in the day, it wasn’t uncommon to go into a smoke filled home. With all of the recent findings, we now know how unhealthy it is to smoke. Cigarette smoke contains thousands of chemicals.  These chemicals pollute the indoor air. Research has shown that this second hand smoke increases a child’s risk of getting ear and respiratory infections, cancer, asthma and SIDS (Sudden Infant Death Syndrome).

Kicking the smoking habit is easier said than done.  However, just because it is hard, doesn’t mean that it cannot be done. There are many options out there to help kick the habit.

Bottom line is, if you cannot quit smoking, please do it outside. This will help with the air quality inside of your home.


Please watch for the next 2 steps in Why is Air Quality Important?

If you find that your home is too humid, please give us a call (843-821-0937).  There are several solutions that we can offer.

A Thermostat that Adapts to YOU? Check this out!

A thermostat that adapts to you? Check this out!

round honeywell thermostatI am sure that we can all remember the old style thermostat.   These thermostats are iconic.  It seemed like everyone had either the circular or the rectangular  model.  These are the thermostats that used good ole fashioned mercury (you know, the stuff that isn’t very “green” today).  rectangular honeywell thermostat Would you believe that these thermostats are still being sold by designers?  They are using them to give the “vintage feel” to homes.

After these models, came the digital models, and after that the digital programmable models.  The programmable models were so hard to program, that most people just kept them in “permanent hold” mode.  Basically, using them as a non-programmable thermostat.

Now, we have something that is quite technologically advanced, yet SUPER easy to set up and use.  Honeywell has come out with a thermostat that not only controls the temperature, but will do so much more.  It even can sense whether someone is in the home through its geo-fencing technology (it will sense how close you are to your home based on your cell phones gps system).  Of course, with something this fancy, you have to give it a name.  That name is the LYRIC.

The Lyric is a round design in a glossy white with chrome trim. The design is one of simplicity.  The chome ring around the Lyric turns to set the temperature. Everything else is controlled by touch. If you tap the upper display, it switches between heating and cooling modes. Another interesting feature is the weather forecast button.  This will give you the current forecast plus the forecast for the next 6 and 12 hours. The home button allows the Lyric to switch between occupied and away modes, unless you have activated geofencing.

What is geofencing? Basically, this is a allows the thermostat to know when you cross a certain distance threshold.  You can set it for either 7 miles or 500 feet. If you work close to your home (like I do) then you would select the 500 feet.  For those that travel a good distance from home, a selection on 7 miles is more appropriate. When you cross the threshold that has been set, the thermostat will begin to cool or heat your home while you are on the way home.  When you leave your home, the thermostat will go into away mode, and start saving you money.  It is all about comfort and savings!

honeywell lyricSince the LYRIC’s app is on your cell phone, adjustments to the temperature can be made remotely.  This is a feature that Honeywell does have on its other wifi thermostats.

For example, Staci and I were on vacation for a couple of days in Myrtle Beach. Myrtle BeachWe set the temperature at 82°F when we left. On our way home, I pulled up the app on my phone, and set the temperature to a cool 74°F. When we got home, the house was nice and cool.  While away, we were able to save money by not having the a/c running as much.

This thermostat not only gives basic temperature settings, but has some comfort programs running in the background.  These programs take into account the outdoor temperature, the indoor temperature, as well as humidity and weather conditions. Then, based on the results, the thermostat will regulate the a/c or heat accordingly.  For example, here in SC the humidity is usually very high. Combine the humidity and the heat of the day, the thermostat might run a little longer to help pull humidity out of the home, thereby making you feel more comfortable.

There are more features to this thermostat, so give us a call if you would like to know more, or if you have any questions.

Are you ready to upgrade your thermostat or purchase a LYRIC?  Give me a call at 843-821-0937, so that we can discuss which thermostat will best suit you and your family.