All of us at Arctic Air would like to WELCOME Steve to our team. He and his family moved from New York to Charleston. Steve has over 25 years experience in the hvac industry. We look forward to working with him.
Arctic Air Blog
This Goose Creek, SC customer called because his AC/heating unit was not working. We found that he had a major repair ($2,000) that needed to be made. Since his ac/heating unit was so old, we recommended replacing the unit. When we were removing the unit, we discovered that the unit had a major leak in the evaporator coil. This repair would have cost between $1,500 and $2,000! Jose called office and joined our Discount Club for 3 years, also.
Jose was very happy that we recommended replacing the old unit with a new York 13 Seer Heat Pump. This customer is now able to have peace of mind for the next 10 years. Not only are his parts and compressor warrantied for 10 years, but he also got a 10 year labor warranty. Charleston, SC just got a major cold snap in the weather. We were able to install this unit and now his family is nice and warm!
Jose could not thank me enough for giving him great service, a quality professional installation, and a great price. We even had a little bit of rain that we worked through to get the job done. Notice how wet the unit is in the pictures.
He said, “thank you for all that you did.” He also told us that he didn’t think that he would be able to get such a good price for quality equipment.
Check out the unit below!
For more information on Goose Creek’s #1 AC & heating repair company, click here!
If you didn’t get a chance to see this 5 Star rating on YELP.com, check out what Jose F. wrote about us!
“I was worried about the cost of replacing the entire air conditioning unit, but this company did get me a good payment plan that will not harm my monthly budget. They are very professional and very honest starting with the customer service to installers. I am very satisfied with the work they did in my house, which I will recommend to everyone. Thanks guys, you are awesome!”
Jose F., Goose Creek SC
Is the air filter in my ac/heater that important? Of course, you know the answer is YES! That is if you want to keep your ac/heater running at its peak efficiency, and you don’t want to prematurely have to replace your unit.
Sometimes people need more information about “why” the air filter is important. I didn’t realize how important the air filter is until I started working for Arctic Air. I mean, yeah, I knew that it was there for a reason. But, do I really have to replace it every month? And, truthfully, you don’t need to replace your filter every month. That is correct, however you do need to check it every month.
When you check your air filter, if it only has a little bit of dust or dirt trapped in it, you don’t need to change it. But, if it is dirty then you do. Especially if it looks like the ac/heater was trying to suck it through the duct work! If the latter is the case, you are causing your ac/heater to work harder, use more electricity, and you are potentially going to trap dirty and grime in the evaporator coil (this is an expensive repair).
So how does that ac/heater filter get so dang dirty? Your home, like mine, contains lots of contaminants. Dust, VOCs, pollen, pet hair and dander, and more are floating in the air. When your air conditioner begins to draw the air into the system, it brings these contaminants with it.
Your ac/heater’s air filter(s) is/are the first line of defense. Filters are used to help stop the contaminants from entering the systems. What is interesting is, the longer you have your air filter installed, the more dirt and grime it will trap. Once these contaminants start building up, that filter will get clogged.
So what! What will happen if my ac/heater is dirty?
- Dirt builds up! – This, as you can guess, is not a good thing. When dirt gets past the ac/heater’s filter, it will begin to build up on the systems various components. This filth is not good for any of the components, but it especially effects the evaporator coil. This is the component that removes the heat from the air, therefore, providing cool air for your home. When this coil gets dirty, air cannot pass as easily through it. So you don’t get the cooling effect that you desire. Now your unit has to run longer and harder to reach the set point on your thermostat. This costs you money! Don’t overpay the electric company.
- Higher electric bills! – A dirty evaporator coil is not the only thing that increases the cost of running your ac/heater. The air handler will also cause your electric bill to increase, and will cause your efficiency to decrease. When the filter is dirty, your air handler will have to work harder and longer to pull the air through the filter. Once again, increasing energy consumption. This costs you money! Don’t overpay the electric company.
- Dirty air distributed! – YUCK. The air filter is supposed to remove contaminants from the air. Remember, this is the air that we breathe. This could potentially cost you money! How? Healthcare costs and time out of work.
If you have any questions about indoor air quality, please feel free to contact us. There are many different solutions that are available.
We would like to all wish Staci (our Operations Manager) a very happy 40+1 Birthday. She has told all of us that she is not having any more birthdays (lol)! Here are a couple of photos of her birthday.
There is nothing better than spending time with family and friends. Those gift bags are filled with massage appointments, clothes, Bath and Body Works Lotions, jewelry and some tasty treats.
Happy Birthday!
All of us at Arctic Air would like to say, “THANK YOU” to all of the Veterans that have served the United States of America! We would also like to say, “THANK YOU” to their family members, who have also sacrificed for the greater good of the citizens of the United States.
In my humble opinion, I believe that we live in one of the greatest nations of all time. Notice, I didn’t say a perfect nation, but nonetheless a GREAT NATION. This could not have been achieved without the men and women who serve. Thank YouVeterans!
Occasionally on Facebook (sometimes in person), I will see people going back and forth on political and other issues. It seems like blood pressures rise. Sometimes, the name calling begins. We begin to fight for the beliefs that each of us hold dear. Each side’s ultimate goal is to make the nation better. Most of us could use this advise… “God gave us two ears and one mouth.” The implication is that we listen twice as much as we speak. Is this over simplified? Yes. However, the bottom line is that we have the freedoms have been provided by those who have served. Thank You Veterans!
When I see a man or woman in uniform, I immediately think to myself, “Thank you for your service”. Sometimes, I get to tell them face to face. Sometimes, it is not possible, but I still think it. Then, I think about what that particular soldier has seen. I begin to wonder about the nightmares that might plague their sleep, and the memories that might torture their days. I am overwhelmed by thankfulness. How about you? Again, I say “Thank You Veterans!”
As I read back over what I have written, I wish there was something more that I could say or do. Thank you doesn’t seem like it says enough about how I feel. Then, the thought came to me… I can do something. I need to be sure to let my political representatives know that we need to make sure that we are taking care of our Veterans with proper care. Whether that care is for physical needs, emotional needs, or even, their monetary needs (ie, jobs).
So, to sum up all of this…. THANK YOU VETERANS and YOUR FAMILIES!
I just wanted to encourage each of you to take some time to vote today. If you have that little voice in the back of your head saying “Hey, it is really not worth the time. No one will know the difference!”, that voice is WRONG. It is worth the time … and YOU will know the difference.
There are people in other countries that are dying for the opportunity to cast a vote.
If you have already made it to the polls…. Thank You!
TGIF! And, I say it again TGIF!
Happy Halloween!
Before I head out the door to start my weekend, I wanted to remind everyone of three changes that will happen this weekend. Two of the changes are going to happen whether we like it or not! The other change is extremely important, but it may be put on the back burner.
So here is the first change…. it is going to be in the weather. It looks like we are going to get a bit of cold weather this weekend. Temperatures are going to drop to the mid 30’s (35° F is what one weather news site is stating). If you haven’t already scheduled your Winter Tune-up (preventive maintenance), give us a call at 843-821-0937. We do have a few appointment times available.
The second change …. is the time. Yes, the time change is going to happen Sunday morning at 2 am. Be sure that you don’t forget to set your clocks back 1 hour. The extra hour of sleep won’t hurt my feelings one bit… unfortunately, it is going to be dark when I get home in the evenings.
The third change … well, that is up to you. It is time to change the filters in your heating and air conditioning systems. This is an extremely important change. If your air filters are filled with dirt and debris, your air conditioner and heater are starving for air. When our heating and air equipment is starving for air, it causes the motors to work harder. If the motors are working harder, they are pulling more amps. When we draw more amps, we increase our electric bills substantially. In addition, it could cause our equipment to fail prematurely.
Ok everyone… I know that it has got to be 5 o’clock somewhere! Be safe and enjoy the weekend!
Just a quick note to remind everyone that it is time to schedule your winter tune-up (aka, start-up, preventive maintenance).
It has been forecast in the news that Charleston SC is going to experience a big drop in the temperature. They are saying that the low on Saturday is going to be around 37°F.
If you have a preventive maintenance agreement in place with us, you should have already received a reminder postcard and possibly a phone call. We are trying to get as many tune-ups done as possible! We don’t want your families to be cold nor uncomfortable when the weather changes.
For those of you who do not have a preventive maintenance agreement with us, please feel free to call us. You can take advantage of the benefits from our Discount Club today. Just call 843-821-0937 for more details.
Finally, if you have any problems with your heat over the weekend, remember that we do have an answering service and technicians on standby for you. Don’t hesitate to call.
We are getting to that point in the season where we have to wear a sweater or jacket in the morning, and shorts in the afternoon. Have you had to turn on your heat yet? We have not, but we have had a few customers that have turned on their heat. Some have already called already about problems with their heat. This is the perfect time to get your “Preventive Maintenance (aka Tune-up) done on your ac and heating system. “But, why?”, you may ask. Well, here are a few reasons to consider doing your winter preventive maintenance now.
The first reason is probably one that most of us can relate to … and it is (insert drum roll here)…. SAVINGS! Preventive maintenance pays for itself by giving you better efficiency, by paying less in utility bills, and you have discounts on parts that are included with our plans. When you combine all of the savings, preventive maintenance is a “no brainer”. It just makes good financial sense.
Secondly, you will have “Peace of Mind“. Let’s face it… nothing is worse that having a house full of people and having your ac and heating system go down. When preventive maintenance is done regularly, you will see fewer system failures and you will increase the life expectancy of your ac and heating equipment. In addition, if your system does fail on the weekend, you can call on the weekend without any overtime charges.
The third reason… “Priority Service“. Who doesn’t like being treated a little special. When you sign a preventive maintenance agreement with Arctic Air, you get priority service. Yes, we will put you ahead of calls that do not have an agreement with us…. and again, no overtime charges.
Finally, you will see “Continuity”. Our technicians become more familiar with your equipment. This allows them to work on your equipment in a highly efficient manner. Instead of trying to find where the air handler and condenser units are located, they can immediately go to the equipment and get started on the work. Let’s be real, time is money. We want to be able to get your equipment running properly, as quickly as possible.
Now is definitely the time to get your winter preventive maintenance scheduled. Please feel free to give us a call at 843-821-0937. We are here to serve you.
