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A walk-in cooler that stops cooling can put an entire business under pressure. Products may be at risk, daily routines can stall, and every passing hour matters. When one of our current customers in Summerville, SC, asked us to check a non-cooling unit, we arrived ready to trace the failure rather than swap parts at random.

The cooler had stopped operating following a power outage the day before. Once we opened the equipment and began testing, we found a burned wire and a failed capacitor. The outage was the likely source of that electrical damage. Those findings gave us a clear starting point, but they did not tell the whole story.

Following the Fault From One Component to the Next

We replaced the bad capacitor and tested the walk-in cooler again. It still would not run.

That second test mattered. It showed us another fault remained inside the system. We continued the diagnosis and found a failed safety switch that was keeping the cooler shut down. Safety switches are designed to stop equipment when operating conditions fall outside safe limits. In this case, the switch itself had failed.

We replaced the faulty switch and started the cooler. This time, the system came back to life and began pulling the temperature down.

Measuring the Recovery, Not Guessing at It

Getting the unit to start was only one part of the repair. We also watched how quickly the temperature responded.

The cooler dropped roughly 10°F every 10 minutes during our post-repair check. That rate was a positive sign that the equipment was actively cooling and moving in the right direction. The customer was satisfied with the result, and the cooler was operating normally when our work was complete.

Because replacing the safety switch required opening the sealed refrigerant system, we explained that the refrigerant charge could need minor fine-tuning. We recommended monitoring the cooler through the weekend to confirm it reached the proper temperature and held it steadily.

That follow-through matters for Summerville businesses that depend on cold storage throughout daily operations. A system can restart successfully yet still benefit from close temperature checks after a refrigerant-side repair.

A Practical Repair for a Current Customer

This service call shows why commercial refrigeration diagnosis should be methodical. The failed capacitor was real, but it was not the only issue. By testing after each repair step, we uncovered the faulty safety switch instead of leaving the customer with a cooler that still could not run.

At Arctic Air Inc., we provide commercial refrigeration repair for Summerville businesses, including service for walk-in coolers and other cold-storage equipment. Our family-owned, locally operated team has served the Lowcountry since 1993, giving us experience with the cooling needs faced by area businesses.

Schedule Walk-In Cooler Service in Summerville, SC

A cooler that is warming, failing to start, or struggling after an outage needs prompt attention. Schedule a service visit for your Summerville property.

Early diagnosis can help protect stored products, limit downtime, and uncover connected electrical or control problems before they grow.

A commercial kitchen creates serious heat long before the lunch rush peaks. At this Charleston, SC property, that heat was pushing into the lobby while the cooling system struggled to keep pace. The client reached out to Arctic Air Inc., and we arrived ready to trace the failure instead of replacing parts on a hunch.

The project photo added useful context.

Dark residue was visible across the patterned ceiling grilles, showing that the indoor air path needed attention in this hard-working kitchen setting. We later confirmed that the store’s filter needed replacement as well.

That matters in Charleston, where normal July daytime highs in North Charleston sit near 91 degrees Fahrenheit, adding outdoor heat to the load already created by cooking equipment.

Following the Electrical Clues

We began with a full diagnostic on the kitchen condenser, the outdoor section that releases heat from the cooling system. The condenser fan motor had seized, which meant it could no longer move air across the coil.

We also found that the compressor was not starting even when the electrical contactor engaged. Rather than assume the compressor itself had failed, we checked voltage and electrical resistance, commonly measured in ohms.

Those readings led us to the compressor plug and terminals, which were caked with gunk.

After we cleaned the terminals, the compressor started running again. That step mattered. Careful testing allowed us to restore the electrical connection before moving toward a far larger repair.

We then picked up a new condenser fan motor and installed it. With the new motor in place and the compressor connection cleaned, the system returned to operation and performed within manufacturer specifications.

Cooling Restored, Airflow Still on Our Radar

The client’s positive update was clear: everything was running fine. We still gave an honest reading of the full system. The temperature split, which compares return-air temperature with cooled supply air, was not especially strong. The lobby also continued to struggle against the heat produced by the kitchen.

The dirty interior filter remained an important next maintenance item.

A clogged filter can limit airflow, so changing it is a practical step toward helping the system move cooled air through the store more effectively. The visible buildup around the ceiling grilles reinforced that need.

Why Thorough Diagnostics Matter in Commercial Kitchens

This repair showed why we look beyond the first failed component.

A seized fan motor was a clear problem, yet the compressor connection created a second issue that could have pointed toward a much more expensive conclusion. We tested, cleaned, verified, replaced the failed motor, and documented the remaining airflow concern.

Our team provides commercial air conditioning repair and preventive maintenance across the greater Charleston area, supporting restaurants and other local businesses with systems that work under demanding conditions.

For a Charleston, SC restaurant, storefront, or managed commercial property with weak airflow, a stalled condenser fan, or rising indoor temperatures, request a diagnostic visit from our team.  Early testing can help limit disruption before a cooling problem becomes a complete shutdown.

A frozen air conditioning system can look like a refrigerant problem at first glance. At this Summerville, SC property, the real cause sat inside the ductwork: a failed zone damper that restricted airflow until the system froze.

The client called our Arctic Air Inc. office for help.

Once we traced the trouble to the defective damper, we had a clear path forward. The customer approved the replacement of the 14-inch zone damper assembly, and we began the repair with one goal: restore proper airflow, then verify the system could cool and drain normally again.

Why One Failed Damper Stopped the System

A zone damper opens and closes inside ductwork to direct conditioned air to specific areas. When it fails in the wrong position, airflow can drop sharply. In this case, that lack of airflow caused the system to freeze up.

That matters in Summerville, where warm Lowcountry weather makes reliable cooling especially important. We provide air conditioning repair, ventilation, and maintenance services across Summerville and the greater Charleston area.

Fitting and Sealing the New Damper

We removed the defective zone damper and installed the new 14-inch assembly. Zip screws secured the new component in place. We then taped the existing duct to the damper assembly so the connection stayed tight.

The insulation had to return over the repair, too.

We pulled the existing insulation back over the assembly, secured it with tape, and sealed the full area with mastic. Mastic is a thick HVAC sealant used to close small gaps around duct connections. We also returned the duct support straps to their proper positions.

The mechanical installation was only part of the work.

We made the wiring connections to the new damper motor, restored power, and checked its operation. Each step mattered because a loose connection, poor seal, or unsupported duct section could interfere with performance later.

Confirming Normal Cooling Before We Left

We let the unit run for 15 minutes after the repair. The system pressures measured 378 psi and 143 psi. Superheat, a reading used to evaluate refrigerant performance, was normal at 12 degrees.

Most importantly, the unit was cooling and draining normally. Those final checks confirmed that the new damper was operating and airflow had returned. We did not stop after installing the part. We stayed long enough to see the system run and to confirm the readings were where they needed to be.

The customer was very pleased with the completed work. For us, that reaction matched the result we wanted: a careful repair, a properly sealed duct connection, and a cooling system back in normal operation.

Schedule Zone Damper or AC Service in Summerville

Weak airflow, uneven room temperatures, or ice on an AC system can point to a duct or zone-control problem. We help Summerville homeowners and property managers identify the cause and complete the repair with full operating checks.

Call us to schedule a service visit.

Early diagnosis can reduce strain on the system and help restore dependable cooling before the next stretch of warm Summerville weather.

When a Daniel Island homeowner called Arctic Air Inc. for service, the air conditioning system had lost its refrigerant. In our coastal South Carolina climate, that matters fast. Warm, humid air can make a home feel uncomfortable quickly, and an AC system low on refrigerant has to work harder while delivering less cooling.

We arrived ready to find the source, not simply add refrigerant and move on. That kind of shortcut can leave the real problem behind. Our goal was to locate the leak, make the right repair, and help the equipment return to efficient operation.

Tracking Down the Leak With Care

Refrigerant loss can come from small openings in copper lines, fittings, or system components. Some leaks are easy to spot. Others need a more careful process.

For this Daniel Island, SC service call, the system was empty on refrigerant, so we applied nitrogen along with a trace amount of refrigerant to help locate the leak. Nitrogen lets us pressurize the system safely during testing, while the trace refrigerant gives us a way to pinpoint where the loss is happening.

Once the system was under test, we found leaks before and after the filter drier, plus another leak at the bottom of the compressor discharge line. A filter drier helps protect the refrigerant circuit by trapping moisture and debris, so a leak in that area can affect both performance and long-term reliability.

Repairing the Right Parts, Then Testing the Work

After identifying the leak points, we repaired the compressor discharge line and replaced the filter drier. The discharge line carries hot refrigerant vapor away from the compressor, so a sound repair there is important for dependable cooling.

We also cleaned up the repair path and checked the system connections.

The outdoor unit was in a tight service area, which is common on Daniel Island properties, where landscaping, compact lots, and coastal vegetation can create limited access around equipment. Those details matter. We work carefully in these spaces because a clean, complete repair helps reduce the chance of repeat problems.

With the repair complete, we tested the system again and finished the pressure test successfully. That pressure test gave us confidence that the repair held and that the refrigerant circuit was sealed.

Why Leak Repair Helps Efficiency

An AC system needs the proper refrigerant charge to move heat out of the home.

When refrigerant leaks out, the equipment can run longer, cool less effectively, and place more strain on key components. On Daniel Island, where humidity can keep cooling systems busy for long stretches, efficiency matters for comfort and equipment health.

That is why we focus on finding and fixing leaks instead of masking symptoms. The customer was pleased with the result, and we were glad to help restore confidence in the system.

For homeowners and property managers in Daniel Island, SC, small refrigerant leaks can become bigger issues when ignored. Call us to schedule an AC service visit or request a repair quote, and we will help your system run more efficiently before the next stretch of Lowcountry heat settles in.

When summer heat starts settling into Pinopolis, SC, an ice machine that struggles to keep up can turn into a real headache fast. For this recent job, we returned to help a previous customer with an older Manitowoc ice machine that had been having trouble making ice. The goal was clear: inspect and clean every ice machine on site so the equipment could head into the busy warm season with confidence.

Our crew at Arctic Air Inc. found the kind of issue we often see in hardworking commercial ice equipment around the Lowcountry. Over time, mineral buildup, scale, moisture, and everyday use can collect inside the machine.

Left alone, that buildup can slow production, affect performance, and make the unit work harder than it should. In Pinopolis, where hot, humid days put extra demand on cooling and ice equipment, routine service matters.

What We Saw Inside the Machine

The older Manitowoc unit needed careful attention.

During our inspection, we looked over the ice-making components, checked the machine for visible buildup, and cleaned the areas that directly affect ice production. The job photos show heavy residue on the ice-making surfaces before cleaning, then a much cleaner surface after service.

That before-and-after difference matters.

Ice machines depend on clean water flow, clean freezing surfaces, and proper operation across several connected parts. When buildup gets in the way, the machine may still run, but it may not produce ice the way the property needs it to.

Cleaning Every Ice Machine Before Peak Heat

This job was not limited to one look at the Manitowoc machine. We completed inspection and cleaning on all ice machines for the customer. That gave us a full view of the equipment condition and helped make sure no unit was overlooked before summer demand picked up.

For property managers, rec centers, small businesses, and community facilities in Pinopolis, this preventive service is practical. Guests, staff, and visitors usually notice when the ice runs out. They rarely notice when a machine is cleaned on schedule, which is exactly the point. Good maintenance helps equipment do its job quietly in the background.

We worked through the machines with a focus on restoring clean operation, reducing buildup, and confirming that the equipment was ready for regular use. No guesswork, no unnecessary extras. We addressed the issue the customer called us for and made sure the full set of ice machines received attention.

The Result: Everything Working Great

By the time we wrapped up, the job was complete, and everything was working great. For an older machine that had been struggling to make ice, that was the outcome the customer needed. The cleaned components looked better, the equipment was inspected, and the site was in a stronger position heading into Pinopolis summer weather.

An ice machine does not need to fail before it deserves attention. Inspection and cleaning can help restore performance and give owners a clearer sense of the equipment’s condition.

Schedule Ice Machine Service in Pinopolis, SC

If your ice machine is slowing down, producing less ice, or heading into another hot Pinopolis season without recent service, call us to schedule an on-site inspection and cleaning. We will look over your equipment, clean what needs attention, and help you prepare for summer demand before ice production becomes a problem.

When a Goose Creek customer called our office for help with a walk-in freezer, the issue came down to timing. In commercial refrigeration, timing can make or break performance. A defrost clock may look like a small part inside the control panel, but when it fails or falls out of proper operation, frost can build up on the coil, airflow can suffer, and box temperatures can climb.

For this service call in Goose Creek, SC, our team at Arctic Air Inc. installed a new Intermatic defrost clock, wired it in to match the previous setup, set the defrost pins and timing, then tested the full cycle before leaving the site.

That last part matters. Swapping the part is one step. Proving the freezer will defrost, return to cooling, and perform to manufacturer specifications is where the repair earns its value.

A Small Control With a Big Job

A walk-in freezer depends on a clean, functioning evaporator coil to move cold air through the box. During normal operation, moisture can freeze on that coil. The defrost clock tells the system when to pause cooling and energize the heaters so frost can melt away.

In this Goose Creek repair, we removed the old defrost clock and installed the new Intermatic clock in the same wiring configuration as the previous unit. From there, we set the defrost pins and timing so the system would cycle properly.

That is the kind of detail commercial kitchens, stores, and small business owners cannot afford to overlook. A freezer that stays too long in defrost can run warm. A freezer that does not defrost properly can choke airflow with ice. Neither outcome is good for product storage or daily operations.

Testing the Repair, Not Only the Part

After the new clock was installed, we initiated defrost and verified that the heaters came on. We knew the system had entered defrost because the condenser shut off and the heaters inside the box began thawing the coil.

Then we waited.

That may not sound exciting, but it is one of the most important parts of a commercial refrigeration repair. We stayed long enough for the clock to naturally come out of defrost, then confirmed the unit started cooling again. This gave us confidence that the freezer was not stuck in defrost and that the new timing control was doing its job.

Because the system had recently come out of defrost, we let the staff on site know the temperature was high at that moment and would begin pulling down now that cooling had resumed. Clear communication helps prevent confusion, especially in a busy Goose Creek business where staff need to know what to expect from their equipment.

Why Goose Creek Businesses Need Reliable Refrigeration

In Goose Creek, commercial refrigeration equipment often works hard through warm, humid South Carolina conditions. Walk-in freezers need dependable controls, clean coils, and accurate timing to keep products protected and operations moving.

By the end of this job, the system was performing to manufacturer specifications, and the customer was pleased with the resolution. That is the result we aim for on every service call: a clear repair, a tested outcome, and equipment ready to get back to work.

If your Goose Creek business has a walk-in freezer with ice buildup, rising temperatures, or defrost issues, schedule a commercial refrigeration service visit with us. We can inspect the system, test the controls, and help get your freezer back on track before a small timing problem turns into lost product.

When cooling starts slipping in Summerville, SC, small symptoms can point to a much larger HVAC issue. That was the situation for an existing Arctic Air Inc. customer who called us after noticing their system was not keeping up the way it should.

In the Lowcountry, reliable cooling matters.

Summerville heat and humidity can push an air conditioning system hard, especially when refrigerant levels drop or airflow components collect debris. Our goal was simple: inspect the full system, find the source of the cooling problem, and make the right repair so the customer could feel comfortable again.

Starting With a Full System Inspection

We began with a full inspection because cooling issues can come from several places. A clogged drain line, dirty coils, blocked condenser, or low refrigerant can all create similar comfort problems inside the home.

During the visit, our technician cleaned the coils, cleared the drain lines, and removed debris from the condenser. Those steps matter because the system needs clean surfaces and proper drainage to move heat and moisture the way it was designed to do.

But the inspection did not stop there. When we checked the gauges, they showed extremely low refrigerant. That told us the system had a deeper issue than routine buildup or a blocked drain.

Finding Leaks in Both Coils

Once the gauges confirmed the refrigerant was extremely low, we performed a leak search. That search found leaks in both coils: the condenser coil and the evaporator coil.

For a homeowner, those names can sound technical, so here is the plain version. The evaporator coil helps absorb heat from the indoor air. The condenser coil helps release that heat outside. When both have leaks, the system cannot hold the refrigerant it needs for proper cooling.

That explained why the customer had been dealing with poor cooling. Adding refrigerant alone would not solve the problem, because leaking coils would allow the system to lose it again.

So we moved forward with a repair plan focused on the real source of the trouble.

Replacing the Failed Components

Our technicians replaced the condenser coil, evaporator coil, and filter dryer, then added new refrigerant to the system. The filter dryer is a small but important part that helps protect the refrigerant circuit from moisture and debris after a major repair.

This was not a quick patch. It was a targeted repair based on inspection results, pressure readings, and confirmed leaks. That approach helped us avoid guesswork and gave the customer a cleaner path back to dependable cooling.

A Better Cooling Result for a Returning Customer

After the repairs were completed, the customer was pleased with the results. For us, that matters. This was an existing customer, and every return call is a chance to reinforce trust through clear troubleshooting and steady workmanship.

Cooling problems can feel stressful, especially in Summerville, SC, where warm weather can make an underperforming system noticeable fast. Our role is to slow down, inspect the system properly, explain what we find, and complete the repair with care.

If your home or property in Summerville is dealing with weak cooling, low airflow, clogged drain lines, or signs of refrigerant loss, we can help.

Schedule an HVAC inspection with our team, and we will look for the cause before recommending the repair your system truly needs.

You notice airflow problems right away in a restaurant kitchen. The room feels heavier.

The work gets harder. Staff can tell something is off before anyone even looks at the thermostat. That was the case on this call in Summerville, SC, where we were asked to inspect an HVAC system serving a restaurant kitchen with no air coming out of the AC vents.

At Arctic Air Inc., our team came to this client through a referral, which often says a lot before we even arrive. Someone trusted us enough to pass our name along, and we took that seriously.

Once we got on site and started checking the system, we found the source of the problem: a defective blower motor.

When No Airflow Points to a Bigger Mechanical Issue

At first glance, “no air from the vents” can sound like a simple comfort complaint. In a working restaurant, though, it can turn into a real operational problem fast. Kitchen spaces already deal with cooking heat, busy crews, and long hours on the line. In Summerville, SC, where warm, humid conditions can put extra strain on indoor environments, losing conditioned air inside a commercial kitchen is a major issue.

The blower motor plays a central role in moving conditioned air through the system and out into the space. When that motor fails, the HVAC system can no longer do its job the way the building needs it to. That is exactly what we found here.

The air was not reaching the vents because the blower motor was defective.

A Direct Fix That Restored the System

Once we confirmed the problem, we replaced the failed blower motor with a new one. That repair restored the system’s ability to move conditioned air back through the kitchen.

Some service calls involve a longer chain of issues.

This one came down to finding the failed part and replacing it with the correct solution. That matters in commercial spaces. Restaurant owners and managers do not need vague answers. They need a clear diagnosis and a repair that gets things moving again.

We always aim for that kind of clarity on the job. Find the cause. Fix the cause. Help the client get back to normal as quickly as possible.

Why Restaurant Owners in Summerville Should Pay Attention to Airflow

For food service properties in Summerville, airflow is not a small detail. It affects comfort, working conditions, and the overall feel of the space behind the scenes. When vents stop delivering air, the issue can ripple through the day fast, especially in a kitchen environment where heat builds quickly.

That is one reason we treat airflow complaints as a priority. A failed blower motor may not be visible to the people working in the kitchen, but they feel the result immediately. Once the new motor was installed on this system, the difference was simple and important: conditioned air could move again.

The feedback after the repair said plenty in two words: “Thank you.”

For us, that is always a strong result. It means the issue was solved, the space was served, and the client could move forward.

If you run a restaurant or manage a commercial property in Summerville, SC, and your vents have stopped pushing air, call us to schedule a service visit. We will inspect the system, pinpoint the source of the problem, and replace failed components like blower motors so your HVAC system can keep your kitchen working comfortably.

A failing cooler door can throw off an entire day fast.

That was the situation when a client in North Charleston, SC, reached out to us through word of mouth after their cooler door started falling off. When a door will not stay secure, it creates stress, safety concerns, and a real risk to daily operations. Our job was clear from the start. We needed to repair the cooler door and restore reliable use as quickly as possible.

At Arctic Air Inc., we see problems like this as more than a hardware issue.

In a place like North Charleston, where heat and humidity can put extra strain on refrigerated spaces, a damaged cooler door can turn into a bigger problem in no time. A door that hangs loose or slips out of place can affect access, efficiency, and peace of mind all at once.

A Small Repair With a Big Impact

When we arrived at the property in North Charleston, SC, the main concern was straightforward: the cooler door was falling off. That kind of problem tends to get worse, not better. Every pull on the handle adds more strain, and eventually, the door can become unsafe to use.

We focused on repairing the cooler door so it would function the way it should.

For the client, this was not some minor inconvenience. It was something that needed to be handled properly so they could move forward without dealing with a door that felt loose, unstable, or one step away from failure.

That is often how these calls go. The issue sounds simple at first, but then you get on-site and see how much frustration it has already caused. In this case, our role was to solve the problem cleanly and help the client feel confident using that cooler again.

Why Local Repairs Matter

North Charleston properties face plenty of wear from daily use, and refrigerated equipment has to hold up under pressure. Doors open and close all day. Hinges, hardware, and alignment take a beating over time. Once a cooler door starts giving way, the smartest move is to fix it before the problem spreads.

That local context matters. In North Charleston, SC, business owners and property managers often need practical service from a team that understands how important working refrigeration is to the flow of a space. We know that when something like a cooler door starts failing, you do not want a drawn-out process. You want a repair that solves the issue and helps you move on.

Word of mouth brought this client to us, and that says a lot. People tend to recommend a company when they have seen real results, real responsiveness, and real follow-through. We take that seriously every time we step onto a job site.

The Result the Client Needed

Once the cooler door was repaired, the client’s response was simple and meaningful: “Thank you.” Honestly, those two words say plenty. They tell us the repair helped, the experience felt positive, and the result met the need.

For us, that is the goal on every service call in North Charleston, SC. We show up, solve the problem, and leave the client in a better position than we found them.

If you are dealing with a damaged cooler door in North Charleston, SC, call us to schedule a service visit. The sooner we repair the issue, the sooner you can get your cooler working reliably again and avoid bigger problems from a door that will not stay in place.

A gas smell can stop a household in its tracks.

That was the moment that led a homeowner in Summerville, SC, to reach out to us through a referral. They needed a fast, careful repair, and they needed confidence that the issue would be handled the right way.

A Referral Call That Needed Immediate Attention

The homeowner contacted us after noticing signs of a gas leak tied to their gas water heater. Gas appliances rely on a properly built flue pipe to vent exhaust safely out of the home.

When that pathway becomes damaged or poorly sealed, problems can escalate quickly. In Summerville homes, where garages and utility spaces often share tight footprints, small defects can create real risk.

We arrived and focused first on the flue pipe connection above the water heater.

The photos show what we found. Sections of the flue had been compromised, with weak joints and gaps near the ceiling penetration. Foil tape and fittings were failing to hold a secure seal, and the transition area lacked the tight, stable connection needed for safe operation.

Understanding the Risk Inside a Summerville Home

A damaged gas water heater flue pipe does more than leak air. It can allow exhaust gases to spill back into the space instead of venting outside. In a coastal South Carolina climate like Summerville, temperature changes and humidity can accelerate wear on metal venting components over time.

The client’s goal was straightforward. They wanted the gas leak resolved and the water heater venting restored so the system could operate safely again. Our role was to diagnose the cause, repair the damaged flue sections, and leave the homeowner with peace of mind.

How We Repaired the Flue Pipe

We removed the compromised sections and rebuilt the flue connection to ensure a continuous, sealed vent path. Proper alignment and secure connections were the priority. Where the flue passed through the ceiling, we made sure the penetration was sealed cleanly and supported correctly, reducing movement and air gaps.

We also addressed the taped joints visible in the photos, reinforcing them so they functioned as part of a complete system rather than a temporary patch. Every step focused on restoring safe exhaust flow from the gas water heater up and out of the home.

Results the Homeowner Could Trust

Once the repair was complete, the gas leak concern tied to the flue pipe was resolved. The homeowner was able to operate their water heater with renewed confidence, knowing the exhaust system had been repaired correctly.

Their feedback was simple and direct: good job. For us, that matters. A short comment often reflects relief and trust, especially after a safety issue inside the home.

A Local Reminder for Summerville Homeowners

At Arctic Air Inc., we handle heating and gas-related repairs with a focus on safety, clear communication, and solid workmanship. Referrals like this one tell us our approach continues to earn trust across the Summerville area.

If you live in Summerville, SC, and have concerns with a gas water heater, flue pipe, or signs of a gas leak, now is the time to act. Call us to schedule a professional inspection and repair.

Protect your home, restore safe operation, and get the issue handled by a local team that knows Summerville homes inside and out.