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How to get FREE preventive maintenance on your ac/heater?

Preventive maintenance is an integral part of keeping your air conditioning and heating system working at its peak performance. “Why?”, you might ask. That is a great question, and I will give you several answers to that question in the following paragraphs. But, let’s cut to the chase…. Preventive Maintenance helps save you money.  I think I should type it this way…

PREVENTIVE MAINTENACE  HELPS SAVE YOU MONEY!

Here is how preventive maintenance helps save you money. First off it will help keep your unit running at its peak performance. There is a list of 18 items that are checked on each preventive maintenance inspection. If your unit is pulling more amps than it is supposed to, it is costing you more money to run your air conditioner or heater. Catching some problems will help keep you from prematurely replacing your unit (major savings there).

Secondly, with our preventive maintenance plans, you will be eligible for several discounts on replacement parts. These discounts range between 5 – 15%, no coupon required.

Thirdly, you have priority service and no overtime (based on the Preventive Maintenance Plan you choose). That means that on the weekend or holiday, you don’t have to pay those expensive overtime rates.

Finally, you will be eligible for discounts on indoor air quality products. These products help with removing contaminants from the air, making your home a healthier, more comfortable place to live. (This is especially true for those of us with allergies.)

Get your Preventive Maintenance FREE!

So, the reason that you looked at this is partially because you wanted to see how to get FREE Preventive Maintenance. There is no gimmick. This is simply a referral program. Everyday, we come into contact with someone who needs all kinds of products and services. Usually, we give referrals to help someone. We would like to reward you for referring Arctic Air!

You can get FREE Preventive Maintenance by referring friends and family. If you refer a family member, friend, stranger, etc. to us, and they use us to make a repair or purchase a replacement unit, we will credit your account for 1 month of preventive maintenance. Refer 12 people that use our service, you will get your Preventive maintenance for free for the year.

To make your referrals easy, I am going to have a web page set up. You will have access 24/7. The only stipulation is that you send us the referral before he/she calls us, or ask them to give us your name when they place their service call. We want to give as many FREE Preventive Maintenance Agreements out as possible.

If you only refer 1 or 2 people, we will still credit your account for 1 month of service for each person that you send our way

On January 1, 2015, Arctic Air started offering 3 different Preventive Maintenance Agreements. Each plan is designed (mainly) based on the age of your equipment. There are other factors to consider, so please speak with your service technician about what he would recommend.

Instead of being forced to pay for services you don’t need, you have the ability to choose what plan is right for you. Please call to discuss your options (843-821-0937)

Arctic Air is coming to SC!

I just wanted to mention that we have some cold weather coming in the next few days.  As the temperature drops, please keep in mind a few things….

1. Leave some water trickling inside your home
2. Bring your outside pets in
3. Bring your plants in or try to cover them
4. Check your heat to be sure that it is working properly.

If you find that your heat is not working properly, please call us (843-821-0937) or contact us via our online request form (click here ===>internet) as soon as possible. We have service technicians available to help you stay warm during the cold snap!

Here is a coupon to help offset some of the cost of a service call.

Don’t forget to check your air filters!

Just a quick reminder… the first of 12 actually…LOL.  It is time to check your air filters. If they are dirty, please make it a priority to change the filters. You will be glad you did.

Helpful Hint: When you change your filter this time, put the date that you are replacing it on the filter itself. This will give you an idea of how long it has been since your last filter change.

I hope that everyone had a great New Year’s Day!

As I mentioned in the previous blog post, my family and I planned to go to the 2014 Flip Flop Drop. Because we were unsure of how things were going to be set up, we planned to go early…. actually, really early! As soon at I got off of work, I headed to Target to pick up some long johns. I figured it would be cold. Then, I went home, and we loaded up the car with blankets and chairs. Staci and I were soon on the road to Goose Creek to meet up with my parents, uncles and aunts. Everything went off without a hitch.

We all headed to Folly Beach in two vehicles. We even found free parking close to the area where we were going to be.  Since we have no clue of what will be going on regarding the festivities, my uncle asks a parking attendant where everything will take place. WOW, we were 1-2 blocks away from the place where the Flip Flops were going to drop.

Next order of business…. FOOD! So, we walk a little ways and we find ourselves at Snapper Jacks. There are a number of people in the restaurant, but nothing crazy. We get promptly seated on the second floor.

Because this was a special get together for all of us, everyone who had a camera (or camera on their phone) started snapping photos. Once the commotion quieted down, we ordered our food.

While we were waiting on our food, we decided to explore a little. Actually, I was with smokers who needed to find a place to smoke…LOL. So, we notice that there is a deck on the second floor. And, when we went for the “smoke break”. To my surprise, we were right above where the firetruck was parked. You know… the firetruck that the Flip Flops for the “drop”are attached to.

So we asked our waitress if it was ok for us to hang out on the deck after we ate. She said yes. So, we ate our food, and it was DELICIOUS. (We will definitely going back to Snapper Jacks.) Then we made our way to the deck to watch everything go down.

Fred and Jo

Aunt Esther and Staci

Michael and Staci

Uncle Sal

Uncle Jimmy and Aunt Mimi

Here is what I found to be really funny. My parents, my Aunts, and my Uncles are ALL from New York. You know, where it is really cold…where it snows on a regular basis. NEW YORK. You would have thought that we were in Alaska. They looked like Eskimos in a snow storm.

Well, the anticipation and energy started to rise as 2015 drew near. It was exciting to see the flip flops begin their decent. Once the clock got to the 1 minute mark, the crowd started to get louder and louder. Then, 10, 9, 8, 7, 6, 5, 4, 3 , 2, 1 ….. HAPPY NEW YEAR!  Hugs, kisses, handshakes, shouts and lots of noise makers!

So, this year, my Aunt Esther got to scratch the Flip Flop Drop off of her bucket list. I am praying that she will be with us next year to do the same thing again!

Happy New Year!

Happy Happy Happy New Year! 2015 is almost here!

Well, 2014 is almost gone, and 2015 is right around the corner. It is amazing how time flies as you get older. Just think about the late 90’s. Everyone thought that when year 2000 hit, that the earth would be no more. On top of that, if we did make it to 2000, there were the problems with computers not recognizing the year 2000. There were going to be all kinds of problems. Now, all of that is a distant memory.

Again, time flies.

Tonight, Staci, other family members and I, are heading out for New Years. Typically, I am catching some zzzz’s when midnight rolls around. Well, this year is different. I want to help my Aunt Esther fulfill one of her “bucket list” items. So, we are heading to Folly Beach for the “Flip Flop Drop.”

I am looking forward to this time. My Aunt has had a very tough year, and it is a privilege to be able to go with her this evening. (Check out Flip Flop Drop 2012 … http://youtu.be/BLUJdy9Pjdo)

And with that being said, I would encourage everyone to take time to spend some time with your loved ones. We are not promised tomorrow. Unfortunately, on Christmas Eve, we lost a very special lady. This is John’s (owner of Arctic Air) sister Millie. Millie was a hard working, caring, and loving person. You could always expect a call on your birthday from her. When she greeted you, you could expect a big hug and a kiss on the check, usually follow by the words “I love you”. And, you knew she meant those words. She will be greatly missed, but not forgotten. She touched many people’s lives.   Your prayers and condolences for the family are greatly appreciated.

We are looking forward to 2015 with great anticipation. As mentioned in my last post, Arctic Air has attained several goals that have alluded us for the past 21 year. Now that we have reached those goals, we have more in place. We are going to work to be better in 2015. What do I mean by that? We want to have better customer service, better response times, better marketing, and more training.

We want to be better for you!

Finally, we would like to express our gratitude for all of our customers, vendors, employees, friends and family members. Without your support, we would not be here.

So my final words to you for 2014 are “THANK YOU!”

Wishing You A Very Merry Christmas!

Wow! Another year has past, and so very quickly! This year has been one of great change and growth… and unfortunately, some loss.

I have a friend that will be missed. He passed away about 3 weeks ago. I am  so glad that I got to be a part of his life for 15 or so years. Rest in peace Nicholas, rest in peace, my friend. I am so glad that I have a lot of great memories of time spent together. May his wife of 50 years, Betty,  find comfort and the peace that surpasses all understanding in the days to come.

I am sure that we all had some sorrow that 2014 has brought to our doorsteps. It is up to us to decide whether we will use that sorrow as a “stepping stone” or a “stumbling block”. My hope and prayer is that whatever may have come your way, that you can turn it into a “stepping stone” for you and your family. Is that going to be easy? Probably not, but you have a choice… you can be “better” from it or “bitter” from it. Strive to be better, it is worth it in the long run.

All of us at Arctic Air have been extremely blessed this year. We, as a company,  have attained goals that have eluded us for 21 years! None of this could have been accomplished without the amazing team of people that we have working here at Arctic Air. Each team member is highly regarded and respected.

So for everyone here (Valarie, John, Staci, Chuck, Patrick, Troy, Craig, Steve, Becky, Monica and Mike)… GREAT JOB! Know that you are appreciated for your hard work and dedication.

Thank you to our customers, who have remained loyal and committed to us. In today’s society, it seems that loyalty is a characteristic that you don’t see much. We are fortunate enough to see it everyday here at Arctic Air. We appreciate you all, and we look forward to serving you in 2015.

With Christmas and New Year’s Day upon us, I hope that everyone has a wonderful time with your family and friends. May you build lasting, positive memories that you will enjoy for the rest of your lives.

As this year closes, I must say that I am excited to see what next year holds.

May you all be blessed this Christmas Season. Merry Christmas!

 If you need  service, please call 843-821-0937.

We have service technicians on call throughout the Holidays.

We had a repair service scheduled in Charleston for our customer’s air conditioner. The customer informed us that when he turned on the unit, but it wasn’t cooling. Arctic Air arrived promptly as scheduled, then began looking it over. The air filter needed to be changed immediately and the dirty coils needed to be cleaned.

Having a regular check-up and maintenance work can prevent issues such as these, so they don’t worsen with time. After the technician changed the filter and cleaned the coils, he turned the unit on. These fixes were able to get the and the unit began cooling the home again. The customer was thrilled that the air conditioner was able to be fixed, and at an affordable price.

For more information on Charleston’s #1 trusted air conditioner repair service, click here!

This Goose Creek, SC customer called because his AC/heating unit was not working. We found that he had a major repair ($2,000) that needed to be made. Since his ac/heating unit was so old, we recommended replacing the unit. When we were removing the unit, we discovered that the unit had a major leak in the evaporator coil. This repair would have cost between $1,500 and $2,000! Jose called office and joined our Discount Club for 3 years, also.

Jose was very happy that we recommended replacing the old unit with a new York 13 Seer Heat Pump. This customer is now able to have peace of mind for the next 10 years. Not only are his parts and compressor warrantied for 10 years, but he also got a 10 year labor warranty. Charleston, SC just got a major cold snap in the weather. We were able to install this unit and now his family is nice and warm!

Jose could not thank me enough for giving him great service, a quality professional installation, and a great price. We even had a little bit of rain that we worked through to get the job done. Notice how wet the unit is in the pictures.

He said, “thank you for all that you did.” He also told us that he didn’t think that he would be able to get such a good price for quality equipment.

Check out the unit below!

For more information on Goose Creek’s #1 AC & heating repair company, click here!